Payment terms, refund and cancellation policy
Macho Event's policy to accommodate one single event (event = 100+ guests) per day, in order to guarantee our optimum attention is given to our valued customers, accordingly we ask for a downpayment of 50% of the total payment of our agreed proposal to be paid upon reservation to block the date, and make the necessary arrangements accordingly for our events schedule, We also grant commitment of our agreed proposal unless major changes of prices happened that everyone knows about for as long as the reservation is secured and confirmed with that 50% deposit, We also give a payment receipt for the received deposit. We ask for the rest of payment (50%) to be paid in full one week before the event’s date, to start processing all fine details of the event with all our suppliers.
Cancellations made 7 days or more in advance of the event date, will receive a 75% refund of the total package that we agreed on, which is supposed to be 50% of the paid deposit according to the payment terms policy. Cancellations made within 3 - 6 days will incur extra 25% cancellation fees, which will make it 50% of the total agreed package. Cancellations made within 48 hours to the event will incur a 100% cancellation fees, with the right of taking all the agreed services.
We also offer amending your reservation to another available date, instead of cancelling the reservation incase of proven force major circumstances.